Privacy Policy

Effective Date: 09-24-24

At O'Brien Custom Homes (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

Personal Information: This may include your name, email address, phone number, and other details you provide voluntarily when you fill out forms, subscribe to newsletters, or contact us through our website.
Non-Personal Information: We collect non-personal data such as your browser type, IP address, pages visited, and other anonymous information through cookies and analytics tools to improve our website’s performance.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to your inquiries and provide the services you request.
To communicate with you, including sending project updates or promotional materials (if you’ve opted in).
To analyze website traffic and improve user experience.
To process payments and manage contracts related to our custom home-building services.
To comply with legal obligations and safeguard our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

Service Providers: We may share your data with trusted third-party service providers who help us operate our website and deliver our services. These parties are obligated to maintain the confidentiality of your data.
Legal Obligations: We may disclose your information if required by law or to protect our rights and comply with legal processes.

4. Data Protection and Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information about how you interact with our website. You can modify your browser settings to refuse cookies; however, doing so may affect the functionality of our site.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

Access the information we collect about you.
Request corrections or updates to your information.
Request deletion of your personal information (subject to legal exceptions).
Opt-out of marketing communications by following the unsubscribe instructions in our emails.

To exercise any of these rights, please contact us at the information provided below.

7. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. This Privacy Policy applies only to information collected by O'Brien Custom Homes.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover we have collected information from a child under 13, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Your continued use of our website and services after any changes are posted will signify your acceptance of the revised Privacy Policy.